Return Policy

Order Cancellations-
Cancel order requests must be made prior to the item shipping. Once Shipped, all cancelled orders are subject to a 15% restocking fee. Special ordered items cannot be cancelled.

General Return Policy-
Returns will be happily accepted within 10 business days (less shipping and handling). You must obtain a valid RMA number before sending any products back. Returns will be subject to a 15% restocking fee. All returned items must be returned undamaged and unused in original packaging. Buyer is responsible for all shipping on returned items unless defective or our shipping error. Special orders cannot be returned.

Bodykit / Hood Return Policy-
We carefully inspect all items prior to shipping. All body kits are sold "as-is". Body kits may require modification and fitting. This is normal with fiberglass parts. We recommend that you consult a professional for installation prior to purchase. There is no "cooling off period" once a body kit order is shipped. NOTE: Due to the high shipping costs associated with bodykits we do not accept returns or exchanges. All Sales Final.

Lost and Damaged Items-
All parts are inspected before shipping. Lost and Damaged Items by shipping must be reported to UPS and emotionGarage within 3 business days of delivery.

Prices listed on the site do not include shipping.
Actual shipping rates will be determined at time of purchase.
Shipping charges include handling and insurance.

Obtaining an RMA Return Number-
Fax us a copy of your original invoice. Include a detailed description of the reason for return and a contact number and email. Our Returns Department will contact you with your authorized return number. Write this RMA number clearly and visibly on the outside of the package.
FAX: 408-262-3591